Acceptable Use Policy

Last updated: July 30, 2026

Purpose

This Acceptable Use Policy outlines the rules and guidelines for using EmailReply. The purpose of this policy is to ensure that all users use our service responsibly and ethically.

Prohibited Activities

You may NOT use EmailReply to:

  • Send Spam: Process or send unsolicited commercial emails, mass mailing, or any form of spam.
  • Unauthorized Access: Access email accounts without the explicit permission of the account owner.
  • Fraudulent Content: Generate deceptive, fraudulent, or misleading replies.
  • Phishing: Create replies that could be used for phishing or other malicious purposes.
  • Harassment: Generate content that harasses, threatens, or defames others.
  • Illegal Content: Process emails containing illegal content or support illegal activities.
  • Copyright Violation: Generate replies that infringe on copyrights or intellectual property.
  • Malicious Code: Upload or distribute viruses, malware, or other malicious code.
  • Network Abuse: Attempt to disrupt, overload, or compromise our infrastructure.
  • Rate Abuse: Circumvent rate limits or attempt to exceed your plan's usage limits.

Email Processing Guidelines

When using EmailReply:

  • Only process emails you have legitimate authorization to handle
  • Review AI-generated drafts before sending to ensure accuracy
  • Do not send replies that could damage your professional reputation
  • Ensure all generated replies comply with applicable email laws (CAN-SPAM, GDPR, etc.)
  • Take responsibility for the content of replies you approve and send

Account Responsibilities

  • Keep your account credentials secure
  • Notify us immediately of any unauthorized access
  • Comply with all applicable laws and regulations
  • Report any security vulnerabilities you discover
  • Do not share your account with unauthorized parties

Enforcement

Violations of this policy may result in:

  • Warning notices
  • Temporary suspension of service
  • Permanent termination of account
  • Legal action where applicable

Reporting Violations

If you become aware of any violation of this policy, please report it immediately to:

support@smartreply.ai

Policy Updates

We may update this policy from time to time. Continued use of EmailReply after any changes constitutes acceptance of the updated policy.

Contact

For questions about this Acceptable Use Policy, contact us at:

support@smartreply.ai